Refund & Return Policy

If your order arrives damaged, defective, not as described, or is the wrong item — or it never arrives — we’ll make it right with a full refund or a free replacement. Contact us within 30 days of delivery (or 30 days of the expected delivery date for a package that never showed).

You don’t need to mail anything back. Because our orders ship directly from a fulfillment partner, we resolve these cases with photos or a short video instead. Send them through the return request form or to [email protected].

We don’t accept returns for sizing or change of mind — all sales are final on those. Apparel is sized to standard US measurements; check the fit note on each product page before you order, and reach out first if you’re unsure.

We don’t process direct exchanges. If a covered issue applies, we’ll refund or replace per the terms above; otherwise, the way to switch items is a new order.

Approved refunds go back to your original payment method. Most banks post the credit within 5–10 business days. We’ll email you when it’s sent.

Questions about a refund or a specific order? Email [email protected] or use the contact form. We reply within 2 business days.